Privacy Policy

Image Decor Logo - Sash window restoration, Spray painting, Spray plastering, Traditional hand painting Quality Matters

Privacy Policy

Last Updated: 12 June 2026

1. Introduction

Image Decor ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, submit enquiries, or otherwise interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

2. Who We Are

Business Name: Image Decor

Address: Redditch, B976BZ, United Kingdom

Email: [email protected]

Telephone: 07557 995083

If you have any questions regarding this Privacy Policy or our handling of your personal data, please contact us using the details above.

3. Information We Collect

Information You Provide

We may collect:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Postal address
  • Details of your enquiry or project
  • Any information submitted through contact forms

Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Pages visited
  • Date and time of visits
  • Referring website addresses

4. How We Use Your Information

We use personal information to:

  • Respond to enquiries
  • Provide quotations and services
  • Manage customer relationships
  • Improve our website and services
  • Monitor website performance and usage
  • Comply with legal obligations
  • Prevent fraud and misuse

5. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests

6. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC.

Google Analytics helps us understand how visitors use our website by collecting information such as:

  • Pages visited
  • Time spent on pages
  • Device and browser information
  • Approximate geographic location
  • Website navigation paths

Google Analytics may collect your IP address, although IP anonymisation may be enabled where applicable.

The information generated is transmitted to and stored by Google on servers that may be located outside the United Kingdom.

For more information, please review Google's Privacy Policy:
https://policies.google.com/privacy

You can opt out of Google Analytics using Google's browser add-on:
https://tools.google.com/dlpage/gaoptout

7. Google Maps

Our website may use Google Maps to display our location and assist visitors in finding our premises.

When viewing pages containing Google Maps, Google may collect:

  • IP address
  • Device information
  • Location-related information
  • Usage information relating to map interactions

This information is processed in accordance with Google's Privacy Policy.

8. Sharing Your Information

We do not sell personal information.

We may share personal data with:

  • Website hosting providers
  • IT support providers
  • Professional advisers
  • Google services used on the website
  • Regulatory authorities where legally required

9. International Transfers

Some service providers, including Google, may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfil legal obligations
  • Resolve disputes
  • Enforce agreements

When no longer required, information is securely deleted.

11. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise any of these rights, please contact us.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

12. Data Security

We take appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Us

Image Decor

[email protected]

07557 995083